November 6, 1930
FIRST HOTEL HE OPERATED HAD 5 ROOMS
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History of Today’s Big Organization Like Romance
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There
were two trains a day – or a night, rather, for one arrived at 1 a.m.,
the other at 3 a.m. They didn’t pay much attention to the little town
of San Antonio, N.M.; but, whenever they stopped, Connie N. Hilton was
glad. It probably meant a customer for his little five-room adobe hotel.
C.N. was then a very young man – younger than most hotel keepers, for that was more than 30 years ago.
His
father, A.H. Hilton, sturdy pioneer, had forged into the New Mexico
country, and at San Antonio, had built the rambling adobe structure
which he called the Hilton hotel.
One end served as the family home. At the other end was a store, the
Hilton Mercantile company. In the middle were the rooms which were the Hilton hotel.
Good for the store were brought in by mule.
Father Had System idea
To
the pioneer Hilton and his wife was born the son, Connie, in San
Antonio. The elder Hilton, failing to find the gold and silver which
had lured him, adventuring, westward in the eighties, did find his
niche in the scheme of things westerns as a hotel proprietor and
merchant. The idea of owning more than one establishment under the same
management – now a common thing all over the land – came to the older
Hilton like an inspiration.
He saw the town of Socorro needing a merchant. He moved up there with the family.
But what to do with the hotel at San Antonio?
A.H. Hilton, the father, called in Connie.
“Son” he said, “you’re going to stay here. You are going to be a hotel man and run this hotel.”
That suited the boy.
Every
dollar of profit he made was to be his. So, very early, he considered
the problems of management, and he learned every angle of the business,
for not only was he manager, he was “bell boy” – the “bell” consisting
of a customer calling, “Hey!” he was porter, baggage man,
superintendent of service, errand boy, Johnny-on-the-spot at the
trains, wood cutter, cashier, auditor, purchasing agent and when dusty
stages rolled up, doorman!
From Ground Up
He learned the business from the ground up – and the ground was adobe!
In his spare time, he went to school.
What dreams he dreamed! He would be a hotel man, nothing less.
Yet
– sometimes – he wondered; sometimes when weighted down with heavy
sample cases, he led some weary traveler at 3 a.m. to the equally
little establishment which was the Hilton hotel, San Antonio, N.M.
But
soon it was necessary that his hotel experience be left behind. His
father was a man who appreciated the value of an education. At the
proper time he decided the boy should enter St. Michael’s college in
Santa Fe to complete his education.
Connie departed, to drop
hotel activated for many years – but not to forget them. He had learned
one great principle while still a boy:
Give the guest all you can
for the least possible cost and the guest will not only come back but
will speak well of you to others.
Many a traveling man of the day knew of that little hotel in San Antonio, N.M. run by a hustling kid.”
After
completing the course at St. Michael’s college, Connie entered the New
Mexico Military academy at Roswell, N.M. and graduated in the class of
1906. He returned to Socorro then to enter business with his father.
A.H.
Hilton had by this time reaped the benefits of his vision and
foresight. He had become a moderately wealthy man through his
investments in mercantile establishment, land and livestock. At one
time he was one of the largest buyers of mohair in the United States
and he and Connie made trips throughout the whole of New Mexico trading
for wool and mohair, pelts and hides.
Connie Starts Early
At
the age of 21, Connie was elected a member of the legislature of New
Mexico, the youngest man ever to serve as representative in the body.
He
shunned politics, however, and though the Republican leaders of the
state urged him toward a political career, he decided against it and
devoted his entire time to development of his father’s business of
which he was, both this time, the general manager.
He was engaged
not only in livestock business, but also in banking, coal mining and
zinc mining. While still a young man, he was head of several
corporations and the acting director of business involving huge sums of
money.
Then came the event that changed the lives of so many men
– the war. At the first call to colors, Connie Hilton resigned all of
his offices, turned over his work to his father and enlisted in the
service. He entered the first officers training camp of Presidio,
Calif., successfully passed the training there and was commissioned a
lieutenant. It was there that he met Wm. R. Irwin, who is now vice
president of the corporation, and formed with him a friendship that has
lasted to this day.
After Presidio Connie was transferred to
Jacksonville, Fla., and then to France, where he served until the
signing of the armistice. It was a sad blow to Connie and to his future
plans when his father died while he was in France and he returned after
the war to find that prospects in New Mexico did not look to good.
His vision had broadened and after a few months at home, he turned toward Texas where the oil booms of 1919 were commencing.
Goes to Cisco
After
looking over the different filed in the Texas oil belt, C.N. Hilton
finally arrived in Cisco, Texas and there he re-entered the business
which he had left some 20 years before.
The Mobeley hotel was
doing a land office business. Men were paying any price for just a cot
to sleep on; guest were being turned away by the dozens; the town was
filled with oil prospectors and everything was booming. In the oil boom
of 1919 he must have felt something like his father felt when he joined
the gold prospectors of the late seventies.
At any rate, for some
reason still unknown to C.N. Hilton, and for some reason which he
attributes to fate, the owner of the Mobeley hotel wanted to sell out.
Connie had just about decided to move on to another town, but his
experience in business told him that here was a good chance for a safe
and sane investment and he purchased the Mobeley hotel.
His early
experience in the hotel stood him in good state; he had learned his
lesson early in life and even to those boom days, his fairness to all
and his desire to give everyone the best possible service at the least
possible price made for him a reputation throughout the oil fields. So
successful was he in his operation of the Mobeley that in 1920 he went
to Fort Worth and purchased the Terminal hotel which was operated until
1921 and the Melba hotel.
Later in the year he acquired the
Waldorf hotel, of Dallas in 1923 he made the last purchase of his
earlier hotel operations when he purchased the Beaton hotel of
Corsicana. All of these hotels were successfully operated by the Hilton Hotel company and later sold.
It
was in 1923 that C.N. Hilton first developed the idea of the Minimax
hotels. He had been making careful observations of hotel facilities
throughout the southwest and Texas in particular. He became convinced
that the idea he had in mind and which he wanted to sell to the public
was something that the hotel world needed. A strictly firstclass chain
of hotels; absolutely modern in every way comfortable to the last
degree and offering to the public the maximum amount of service and
satisfaction for the minimum cost.
With this idea firmly settled in his mind he began in 1924 the building of the first hotel of the Minimax chain, the Hilton hotel
of Dallas. The Dallas Hilton was opened in August of 1925. It was
successful from the first of operation; so successful in fact that soon
C.N. began to continue his survey for another location for a Hilton hotel.
West
Texas was booming, Hilton was impressed with the city of Abilene and
after a careful study of the situation, that city was selected for the
site of the second Hilton of the formulating system. The Hilton of
Abilene, another modern hotel of 275 rooms was opened in September,
1927.
Waco Gets Third One
Waco, in the heart of central Texas, was selected as the next city in which a Hilton hotel
should be built. The need of the city for modern hotel accommodations
was strikingly evident. In July, 1926, the Waco Hilton with 200 rooms
was opened another step toward the realization of Hilton’s dream.
In
the meantime, Hilton was offered and accepted in March, 1926, a lease
upon the Marchamn hotel of Wichita Falls. This is the only hotel in the
Hilton chain which does not bear his name, but it is nevertheless
Hilton operated, and important and successful unit in the “Minimax”
system.
There was now a real system of hotels, not just an idea;
not just a dream of accomplishment. Hilton was not content. His
judgment and vision had already been vindicated in the successful
operation of his group of hotels.
The acceptance of his idea by
the public had eclipsed even his fondest dreams, but the was no
stopping him, not time to rest on laurels won and in 1928 the building
of the San Angelo, Hilton was begun. The San Angelo Hilton was the fifth and was opened only last may.
The Plainview Hilton hotel
was the sixth of the Hilton system. It was made possible by the Hearty
cooperation of the citizens of Plainview, who donated a bonus of
$20,000 which was raised to insure the building there. It is a hotel of
100 rooms and like all Hiltons is modern throughout and well equipped.
Then the Lubbock Hilton, number seven, and now – this week – the greatest of them all, the 350-room El Paso Hilton.
Each
successive unit enters the filed of competition just a little bit
better equipped to serve the interest of the public. In the building of
each hotel smoothing more is learned, something new is added by
experience.
Well might the old Hilton hotel
at San Antonio, N.M., contemplate with pardonable pride the new hotels
which now bear its name; Hilton hotels, have come a long way from the
adobe house by the Rio Grande, where the youthful Hilton dreamed and
planned.
Council Proclaims Hilton Day
Conrad Hilton dies at 91
Conrad Hilton photo gallery
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