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06/20/2010

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Aud

I moved here from a city that had a very efficient bus system that I would often use. Everyone used the bus, there was no stigma like El Paso has. You'd see the working poor next to a group of lawyers with their briefcases headed downtown, or interns and nurses headed to the medical centers. People actually talked to each other, too.

When I moved into an apartment off Mesa St and worked about 4 miles away on Mesa St., I thought I would take public transit often. I soon found out that the buses even on a simple route like this are undependable and unprofessional.

No bus runs on schedule and the drivers would jokingly mock me when I'd comment on it. "You need to get on El Paso time!" was a regular reply. Buses often broke down. Once, I asked a driver why he was driving 27 mph in a 50 mph speed zone and he said they couldn't drive over 30 mph.

I was late to work so many times that first month I had to stop riding the bus, and I sympathize with the poor people who have to rely on and be screwed by Sun Metro regularly.

Lea

Prior to my recent move to El Paso I spent some time researching the public transportation options. I have lived in places like Portland OR and Minneapolis MN, and I was used to efficient public transportation. Sure poor people ride the buses and trains in those cities, right along with CEOs, doctors, and lawyers. When public transportation is clean, efficient, well maintained ALL types of people will use it.

The Sun Metro website is poorly designed and difficult to use. Once I found the information I needed (routes, schedules, maps)the news was grim. The buses did not run often there were many areas of the city it was not possible to get to in a reasonable time. I have always used public transportation, in fact, at age 38 I have never bothered to get a driving license, but with this move to El Paso I have had to face the reality that my car-less days were over.

Good public transportation is one of the things that makes a good city great, and makes all cities more livable.

Guy Faux

I can't believe this city doesn't have a reliable means of public transportation. I'd been so used to it living in other cities and once I got to El Paso, I found I couldn't rely on it. When I was a teenager, I tried to use the bus to get everywhere. I quickly found that walking was the better alternative. Waiting 30 minutes for a bus? That's unheard of but not in this city.

I've seen all of the work that Sun Metro is doing around town with the new bus stations and it's nice to see. Hopefully, after these nice new stations are built, they'll get an influx of buses that don't break down constantly and dependable run times. Please?

Mike M.

My job keeps me traveling around the country (and other countries) constantly and I too can attest to how inefficient El Paso's public transport system is. It's my understanding that Sun Metro spends much more on its operations than other systems of similar size in the U.S. Yet we still have no meaningful improvement in service. Busses are few far and between, bus stops often are nothing more than a sign and a slab of concrete with no shelter and drivers are, well let's just say less than professional. Consistency in Customer Service is no where to be found. New busses? Yes but nice paint jobs on busses do nothing for the users of the system. It's slapping lipstick on a pig.

I fail to subscribe to the notion that El Paso is simply "on El Paso time" and on another wavelength. When we will finally grow up as a city? We need to do better.

Johnny

I often see busses running nearly empty here on the East side, I wonder how much it would cost to get smaller busses like they use at the El Paso Airport but run them more frequently, maybe double the drivers. Not sure if the system could support that.

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I've been to El Paso before, and I also had a couple of awful experiences there with the buses. Those incidents actually made me realize how much I should value my car, since it's the best way to get to wherever I want to go. As soon as I came home, I had car maintenance people check my car, and from then on, they gave me service reminders regularly. But I still hope that they beef up the city's public transportation system, so that it would also be appealing to other citizens.

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My name is Lourdes Cardenas. I’m journalist from Mexico with over 20 years of experience working as an editor, producer, correspondent and reporter for Mexican and American media in Mexico and the United States.

I want to foster discussions on news and issues that will bring a better understanding of Mexico.

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