This posting is not about Tara Thai, it is about Hilda

This, my friends, is a delicious Tom Yum soup from Tara Thai. What you don't see is a beyond delicious plate of Drunken Noodles and another plate with a gorgeous display of seafood--mussels, scallops, and shrimp. 

Something else you don't see though is the service. During my last Tara Thai experience, Hilda treated us like royalty. We were cold, and she helped to make sure we moved to a table where we were more comfortable. She was knowledgable about the menu and helped us identify vegetarian and vegan options around existing, non-vegetarian menu items. 

The food itself was perfect--I can taste the nuanced flavors of the soup almost a week later! But really, what I remember best is the way we felt about how we were treated.

Hilda was attentive, helpful, and curteous without being intrusive. I call this being perceptive, and I wanted to make sure to write about it. So often we focus on the negatives of our service experiences; why not look at the other side of the coin? Are we (as a city) getting better in this realm? It seems like it, and I hope so!

Is there a specific place or dining experience that you remember because of the stellar service? 

Comments

[Wisdom]

Tara Thai is awesome considering it's in El Paso. I love it there. The Tom Yum Goong soup is divine....

[dude09]

There are great restaurants in El Paso. "Consider" yourself warned, Wisdom. Tara Thai is delicious.

[A Piña]

There are a lot of good servers in El Paso as well as bad ones. You would think there would be a short course for that. Hey! maybe Hilda can be the 1st teacher.

[Elissa Nyerges]

I had wonderful service at Como's Italian Restaurant on North Mesa. I went there for the first time a few months ago. I moved here from NY over the summer and was thrilled that Como's tasted just like the real-deal Italian food I was used to from Little Italy. The service though is what made me truly love the place. My office took a coworker to lunch for her birthday so we had a very large party. They happily set us a large private table in the back even though we forgot o give advance warning. The server and buss-boy coordinated to make sure everything came out at once and was still piping hot, and they were relaxed and friendly the whole time we were there. I am definitely going back!!

[Jennifer]

I would never rate the service at Tara Thai anything but annoying. They are extremely casual, almost flippant, and overly-talkative. It is apparent they have no formal service training, yet they seem to be encouraged to chat it up with patrons, which is particularly annoying considering the close environment. If you consider this good table service, then we differ greatly in what we think makes an appropriate servant. And yes, they are servants, not "chat buddies".

Perhaps it is an age and gender difference. I find most waiters treat me with the respect and dignity I prefer, while most waitresses are better suited for casual places like Village Inn.

Oh, I know telling it like I see it will bring admonition from the pseudo-feminists out there, but the finer restaurants in most urban areas employ waiters exclusively, and for very good reason.

To answer your question LD: No, the service in El Paso remains mostly terrible. Untrained and unsupervised college students, particularly females, who are anxious to go sit back down and text their boyfriends do not make good servers.

A prime example is Pelican's. Pretty good seafood for the middle of the desert, ruined by casual "high school girl" service.

The exception that comes to mind is Cafe
Central. If you can put up with the Cartel Kingpin Wives Club members that seem to populate the place, the service is old-fashioned and exemplary.

[HILDA]

OMG I AM FLATTERED THANK YOU

[SuzzyJakins]

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